Currently any services undertaken on site by the technicians are added to SAFE as additional visits.
This results in many visits all for the same time and dates.
- Makes reporting on visits much simpler
- Means looking for visits in SAFE is much easier
- Keeps the database clean, all these extra visits are unnecessary
- Customers understand the concept of a visit to site and expect to see 1 entry, currently they will see multiple entry's which is confusing.